Last modified: 2016-08-24
We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website goldenkey.com (our “Website”) and use the services (the “Services”) of the real estate agents who are registered users of our Website (the “Agents”), and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to any information that we collect on the Website, including any information in any e-mails, posts, texts and other electronic messages between you and the Website and any information about you transferred to the Website from other websites or mobile or desktop applications. Except as expressly provided below, this policy does not apply to any information that we collect by any other means, including offline collection.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address and telephone number (“Personal Information”). The Personal Information that we collect on or through our Website may include information that you provide by registering to use our Website, using the Services, posting material, requesting further Services or reporting a problem with our Website. We will also retain records and copies of your correspondence (including e-mail addresses), if you contact us.
Users may provide some Personal Information directly to Agents who are providing Services. Agents are third parties who are not our contractors, employees or agents, and we do not supervise, direct, or control any Agent’s provision of Services. Accordingly, while Agents are contractually obligated to comply with this policy in their storage, use and disclosure of any Personal Information that you provide to them, we cannot ensure that Agents will always comply with their obligations.
As you navigate through and interact with our Website, we may automatically collect certain traffic data and usage information to help us manage our content and improve your use of the Website. This may include information about your equipment, your IP address and your browsing actions and patterns when you visit our Website, including the referring and exit pages. The technologies that we use for this automatic data collection may include cookies that are stored on your computer and small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) on the Website that permit us to count users and obtain other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
You also may provide information to be posted, published or displayed on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
We may collect Personal Information about your on-line activities over time and across third party websites or on-line services when you use our Website or the Services. Other parties may also be able to collect Personal Information about your on-line activities over time and across third party websites or on-line services when you use our Website or the Services. One analytics service that we use is called HotJar; you can read more here, and if you want to opt out, click here.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information, to present our Website and its contents to you, to provide you with information on the available Services and to fulfill any other purpose for which you provide the information. We collect certain information about your on-line activities over time and across third party websites or on-line services and may use that information to enable us to display targeted third party advertisements on our Website. We may also use your Personal Information to notify you about changes to our Website or to any of the available Services and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. We may also use the information that you provide in any other way that we describe when you provide the information and for any other purpose with your consent.
Disclosure of Your Information
We may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may disclose any such de-identified or aggregated data without restriction.
We may disclose Personal Information to our subsidiaries and affiliates and to any contractors, service providers and other third parties who need to know such information to support our permitted uses of Personal Information. We may disclose such Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction.
Some of the information that we collect from cookies relates to your personal use of the Website and allows us to store information about your preferences, speed up your searches and recognize you when you return to our Website. We collect such information about your on-line activities over time and may disclose that information to enable third parties to display targeted third party advertisements on our Website. Other information that we collect from cookies and web beacons is not tied to your Personal Information and enables us to estimate our audience size and usage patterns. This traffic data may be freely shared with third parties.
Social Media Sites and Widgets
If you log onto the Website through Facebook or a similar social media site, certain information about you will be transferred to the Website, and the fact that you have logged onto the Website and some of that transferred information may be available to other users of the social media site. We will restrict access to any such transferred information about you to the extent required by the policies of any such social media site, but all transferred information will otherwise be subject to the terms of this policy.
You may be able to use social media widgets such as the Facebook Like button on the Website. These widgets will collect your IP address and identify which page you are visiting on the Website, and make your preference information available to third parties. The information collected by such widgets is controlled by third party privacy policies.
Choices About How We Use and Disclose Your Information
Accessing and Correcting Your Information
You can review and change your Personal Information by logging into the Website and visiting your account profile page.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age, and no one under age 13 may provide any information to this Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Website, make any purchases through this Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Your California Privacy Rights
If you are a California resident, you may obtain certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write us at: GoldenKey, Inc., 201 West Main Street, Suite 100 (PMB 01), Durham, NC 27701.
Users Outside of the United States
Our Website is hosted in the United States and the Services are provided in the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Website or the Services from the European Union, Asia or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, please note that you are transferring your Personal Information outside your home jurisdiction, and that by providing your Personal Information you are consenting to the transfer of your Personal Information to the United States and other jurisdictions as indicated above, and to our use of your Personal Information in accordance with this policy.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information that you provide to us is stored on our servers behind firewalls and certain Personal Information will be encrypted using secure socket layer (SSL) technology.
The safety and security of your information also depends on you. When we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website such as message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
or via our toll-free number: